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Reverse IC21.2

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ardrao
Advanced Member
Posts: 32
Advanced Member
2/19/2016 12:57 PM

    Good morning,

     

    I have a question regarding IC21.2.  Our warehouse mistakenly issued a credit for 9000 of one item instead of 90.  Can anyone tell me how this can be corrected?

    Thank you,

    Ardra

    Michelle Wetzel
    Veteran Member
    Posts: 183
    Veteran Member
    2/19/2016 1:02 PM
      To have a clean trail, charge that department for 9000 on IC21.2 in a new transaction and then credit them the -90. That way you'll see the 9000 going in and back out again and then the correct transaction of -90.
      ardrao
      Advanced Member
      Posts: 32
      Advanced Member
      2/19/2016 1:39 PM
        Thank you for the info Michelle. I was just told that there was also a pricing issue and the the department was issued a credit at $58.33 for the 9000 which came out to a credit of $524,970.00
        The current and correct pricing is .5880. So now if they charge the department in IC21 it will only charge them $5,292.00. Any suggestions?
        Michelle Wetzel
        Veteran Member
        Posts: 183
        Veteran Member
        2/19/2016 2:11 PM
          When you charge them, I *think* you can put in the cost for the item on IC21.2 - if that doesn't work, it gets complicated.

          1. adjust out the total inventory at the current price (set it to zero)
          2. adjust it all back in at the revised (wrong) price to set it back to the pre-credited price
          3. issue out the 9000
          4. adjust back out the inventory at the wrong price
          5. adjust back in at the right price to set the value of the item
          6. Finally, credit them the -90 at the correct price

          This process gets so complicated, my IT guys made me a screen that allows me to reset the average cost on an item with one click instead of having to maneuver the inventory...love love love it.