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ScottW
New Member
Posts: 1
8/2/2010 4:07 PM
We are using fax integrator version 9.0.0.2 (and have been for awhile) but lately we are getting numerous complaints from vendors stating they did not receive a fax PO from our system. When I look at the fax integrator and the outbox in the fax console it show the faxes were sent successfully. Also, PO66 shows they were faxed. This is occurring with multiple vendors. Its not occurring every time either, sometimes they say they received our fax and sometimes not.just curious if anyone else has experienced the same issue? Thanks!
David Williams
Veteran Member
Posts: 1127
8/2/2010 4:37 PM
I have seen this but we always blame the vendor's fax since we got the confirmations on our end.
JimY
Veteran Member
Posts: 510
8/2/2010 4:53 PM
We have had problems sporadically, but like David blamed it on the Vendor. We should see less of this as we are moving more of our vendors to GHX.
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